Three Shires School of Reflexology (“we”, “us”, “our”) is committed to protecting your personal information and being transparent about how we use it. This policy explains what personal data we collect, why we collect it, and your rights under UK data protection law (UK GDPR and the Data Protection Act 2018).
Who We Are
Three Shires School of Reflexology is a reflexology training provider based in Northamptonshire, delivering courses at venues in Kettering, Milton Keynes, and Warwick.
Contact details:
- Address: Hadlands Barn, Butlins Farm, Brockhall Road, Flore, NN7 4JX
- Telephone: 01858 575 410
- Email: learn@threeshiresreflexology.com
What Information We Collect
When you enquire about or apply for a course, use our website contact forms, or communicate with us by phone or email, we may collect:
- Your name, date of birth, postal address, email address, and phone number
- Your occupation and any relevant background information
- Information about your interest in our courses
We do not collect payment card details through our website.
How We Use Your Information
We use your personal information to:
- Respond to your enquiries and course applications
- Administer your place on a course, including registration with awarding and professional bodies
- Communicate about course dates, venues, and requirements
- Send you occasional updates about our courses and events — you can unsubscribe at any time
- Meet our legal, regulatory, and insurance obligations
We process your information on the basis of your consent, to take steps at your request before entering into a contract with you, and to comply with our legal obligations.
Sharing Your Information
We do not sell your personal information. We may share it with:
- Our tutors, who require it to deliver your course
- Professional Reflexology Association External Verifiers for qualification and registration
- Trusted service providers who help us run our courses and website (such as email and booking platforms)
- Regulatory or public authorities where required by law
All third parties we work with are required to keep your information secure and to use it only for the purposes we specify.
How Long We Keep Your Information
We retain your information for the following periods:
- Course records (including qualifications): 6 years after course completion, for insurance and regulatory purposes
- Financial and booking records: 6 years, in line with HMRC requirements
- Enquiry records (where you do not proceed with a course): 12 months, after which they are securely deleted
After these periods, your information is securely deleted or anonymised.
Cookies
Our website uses cookies — small text files stored on your device — to help the site function correctly and to understand how visitors use it. We may use:
- Essential cookies: required for the website to work (e.g. form sessions)
- Analytics cookies: to understand how visitors use the site (e.g. Google Analytics) — these are only placed with your consent
You can control or delete cookies through your browser settings, or manage your preferences through our cookie consent tool on the site.
Your Rights
Under UK data protection law, you have the right to:
- Access the personal information we hold about you
- Ask us to correct inaccurate or incomplete information
- Ask us to delete your information (the “right to be forgotten”)
- Object to or restrict how we process your information
- Receive your information in a portable format
- Withdraw your consent at any time, where we rely on consent
To exercise any of these rights, please contact us at learn@threeshiresreflexology.com. We will respond within one month.
You also have the right to complain to the Information Commissioner’s Office (ICO) at ico.org.uk if you have concerns about how we handle your personal information.
Changes to This Policy
We may update this policy from time to time. The current version will always be available on our website, with the date it was last updated shown at the top.
Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please get in touch:
- Email: learn@threeshiresreflexology.com
- Phone: 01858 575 410
- Post: Hadlands Barn, Butlins Farm, Brockhall Road, Flore, NN7 4JX